Deploying Market Efficiency in Telecom

April 07, 2014 by Dave Labuda

As the telecoms industry matures and shifts to providing primarily digital services, operators can look for examples of success to other industries that have mastered the art of creating the optimal value exchange with their customers.

Sharing 3.0 – Real-time and the Rise of Social Everything

April 24, 2013 by Nigel Back

Business organizations are becoming flatter, more fluid and increasingly dependent on the rapid capture, sharing, analysis and response to huge amounts of information. In many respects they share characteristics of highly collaborative social networks. Their organizational and communication models must evolve accordingly to ensure creativity and value, rather than chaos, is unleashed.