Three Tips for Better Digital Engagement

January 31, 2017 by Jennifer Kyriakakis

Over the past year, interest in digital transformation has significantly escalated. This transformation is jump starting businesses and enabling them to connect with consumers like never before. There may be more than one way to define digital transformation, but for telcos in particular, true transformation requires delivering precise information to customers through all channels in a way...

Telcos are Crashing the Digital Transformation Party

November 14, 2016 by Jennifer Kyriakakis

If you imagine digital transformation as a party hosted by millennials, fueled by instant gratification, personal interactions and high expectations of a great experience, then the telecoms industry is only just arriving, and in some cases, they’re crashing the party.